Effective Date: August 4, 2026
Welcome to SDS Logistic (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics and freight forwarding services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Country and Location
- Shipment Details
- Any information submitted through contact forms or quote requests
Business Information
- Company Details
- Import/Export Information
- Cargo Details
- Shipping Preferences
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Provide freight forwarding and logistics services.
- Process shipping requests and freight quotations.
- Respond to inquiries and customer support requests.
- Manage customs documentation and compliance requirements.
- Improve our website and customer experience.
- Communicate shipment updates and service notifications.
- Comply with applicable legal and regulatory obligations.
- Prevent fraud and enhance security.
3. Information Sharing
We do not sell or rent your personal information.
We may share your information with:
- Shipping carriers and logistics partners
- Customs authorities and government agencies
- Warehousing partners
- Payment service providers
- Technology service providers
- Legal authorities when required by law
All third parties are required to protect your information and use it only for the purposes for which it was shared.
4. Data Security
We implement appropriate technical, administrative, and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.
5. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can configure your browser settings to disable cookies; however, some website features may not function properly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Withdraw consent where applicable
- Request a copy of your personal information
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Children’s Privacy
Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
SDS Logistic
Email: cs@sdslogistic.com
Address:
No. 4930, 1st Floor,
Kanakadasanagar,
Dattagalli 3rd Stage,
Mysore – 570022, Karnataka, India
We are committed to addressing your privacy concerns promptly and transparently.